Dyfyniad APA

Rai, A. K. (2016). Customer Relationship Management (2nd.). PHI.

Dyfyniad Arddull Chicago

Rai, Alok Kumar. Customer Relationship Management. 2nd. PHI, 2016.

Dyfyniad MLA

Rai, Alok Kumar. Customer Relationship Management. 2nd. PHI, 2016.

Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.