Rai, A. K. (2016). Customer Relationship Management (2nd.). PHI.
Citación estilo ChicagoRai, Alok Kumar. Customer Relationship Management. 2nd. PHI, 2016.
Cita MLARai, Alok Kumar. Customer Relationship Management. 2nd. PHI, 2016.
Warning: These citations may not always be 100% accurate.