Rai, A. K. (2016). Customer Relationship Management (2nd.). PHI.
Chicago Style (17th ed.) CitationRai, Alok Kumar. Customer Relationship Management. 2nd. PHI, 2016.
ציטוט MLARai, Alok Kumar. Customer Relationship Management. 2nd. PHI, 2016.
אזהרה: ציטוטים אלה לעיתים לא מדויקים ב 100%.