Sheth, J. (2018). Customer Relationship Management (1st.). McGraw Hill.
Citación estilo ChicagoSheth, Jagdish. Customer Relationship Management. 1st. McGraw Hill, 2018.
Cita MLASheth, Jagdish. Customer Relationship Management. 1st. McGraw Hill, 2018.
Warning: These citations may not always be 100% accurate.