APA (7th ed.) Citation

Newell, F. (2008). Why CRM Dosen't Work (1st.). Kogan Page.

Chicago Style (17th ed.) Citation

Newell, Frederick. Why CRM Dosen't Work. 1st. Kogan Page, 2008.

MLA (9th ed.) Citation

Newell, Frederick. Why CRM Dosen't Work. 1st. Kogan Page, 2008.

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