APA aipamena

Newell, F. (2008). Why CRM Dosen't Work (1st.). Kogan Page.

Chicago Style aipamena

Newell, Frederick. Why CRM Dosen't Work. 1st. Kogan Page, 2008.

MLA aipamena

Newell, Frederick. Why CRM Dosen't Work. 1st. Kogan Page, 2008.

Kontuz: berrikusi erreferentzia hauek erabili aurretik.