Lua APA (7ú heag.)

Newell, F. (2008). Why CRM Dosen't Work (1st.). Kogan Page.

Lua i Stíl Chicago (17ú heag.)

Newell, Frederick. Why CRM Dosen't Work. 1st. Kogan Page, 2008.

Lua MLA (9ú heag.)

Newell, Frederick. Why CRM Dosen't Work. 1st. Kogan Page, 2008.

Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.