APA citiranje

Newell, F. (2008). Why CRM Dosen't Work (1st.). Kogan Page.

Chicago Style (17th ed.) Citation

Newell, Frederick. Why CRM Dosen't Work. 1st. Kogan Page, 2008.

MLA citiranje

Newell, Frederick. Why CRM Dosen't Work. 1st. Kogan Page, 2008.

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