Sheth, J. (2017). Customer Relationship Management (1st.). McGraw Hill.
Citación estilo ChicagoSheth, Jagdish. Customer Relationship Management. 1st. McGraw Hill, 2017.
Cita MLASheth, Jagdish. Customer Relationship Management. 1st. McGraw Hill, 2017.
Warning: These citations may not always be 100% accurate.