Sheth, J. (2017). Customer Relationship Management (1st.). McGraw Hill.
Chicagoスタイル(17版)引用形式Sheth, Jagdish. Customer Relationship Management. 1st. McGraw Hill, 2017.
MLA(9版)引用形式Sheth, Jagdish. Customer Relationship Management. 1st. McGraw Hill, 2017.
警告: この引用は必ずしも正確ではありません.