Sheth, J. (2017). Customer Relationship Management (1st.). McGraw Hill.
Chicago Style (17th ed.) CitationSheth, Jagdish. Customer Relationship Management. 1st. McGraw Hill, 2017.
MLA引文Sheth, Jagdish. Customer Relationship Management. 1st. McGraw Hill, 2017.
警告:這些引文格式不一定是100%准確.