Gronroos Christian. (2016). Services Management and Marketing (3.). Wiley.
Chicagoスタイル(17版)引用形式Gronroos Christian. Services Management and Marketing. 3. New Delhi: Wiley, 2016.
MLA(9版)引用形式Gronroos Christian. Services Management and Marketing. 3. Wiley, 2016.
警告: この引用は必ずしも正確ではありません.