Cita APA (7th ed.)

Liker Jeffrey K. (2017). Toyoto Way To Service Excellence. McGraw Hill Education.

Cita Chicago (17th ed.)

Liker Jeffrey K. Toyoto Way To Service Excellence. Chennai: McGraw Hill Education, 2017.

Cita MLA (9th ed.)

Liker Jeffrey K. Toyoto Way To Service Excellence. McGraw Hill Education, 2017.