Cita APA (7a ed.)

Rao, K. R. M. (2011). Services Marketing. Pearson.

Cita Chicago Style (17a ed.)

Rao, K. Ram Mohan. Services Marketing. Noida: Pearson, 2011.

Cita MLA (9a ed.)

Rao, K. Ram Mohan. Services Marketing. Pearson, 2011.