Lua APA (7ú heag.)

Besterfield, D. H. (2019). Total Quality Management (5th.). Pearson.

Lua i Stíl Chicago (17ú heag.)

Besterfield, Dale H. Total Quality Management. 5th. Noida: Pearson, 2019.

Lua MLA (9ú heag.)

Besterfield, Dale H. Total Quality Management. 5th. Pearson, 2019.

Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.