Besterfield, D. H. (2019). Total Quality Management (5th.). Pearson.
Chicagoスタイル(17版)引用形式Besterfield, Dale H. Total Quality Management. 5th. Noida: Pearson, 2019.
MLA(9版)引用形式Besterfield, Dale H. Total Quality Management. 5th. Pearson, 2019.
警告: この引用は必ずしも正確ではありません.