Zeithaml,Valarie A. (2018). Services Marketing (7th.). Tata McGraw Hill Education.
Chicago (17e ed.) BronvermeldingZeithaml,Valarie A. Services Marketing. 7th. Chennai: Tata McGraw Hill Education, 2018.
MLA (9e ed.) BronvermeldingZeithaml,Valarie A. Services Marketing. 7th. Tata McGraw Hill Education, 2018.
Let op: Deze citaties zijn niet altijd 100% accuraat.