Cita APA (7th ed.)

Juran,J.M. (1999). Quality planning and analysis (3rd.). Tata McGraw Hill.

Cita Chicago (17th ed.)

Juran,J.M. Quality Planning and Analysis. 3rd. New Delhi: Tata McGraw Hill, 1999.

Cita MLA (9th ed.)

Juran,J.M. Quality Planning and Analysis. 3rd. Tata McGraw Hill, 1999.