APA ציטוט

Johnston, R. (2018). Service Operations Management: Improving Service Delivery (4th.). Pearson.

Chicago Style (17th ed.) Citation

Johnston, Robert. Service Operations Management: Improving Service Delivery. 4th. Pearson, 2018.

ציטוט MLA

Johnston, Robert. Service Operations Management: Improving Service Delivery. 4th. Pearson, 2018.