APA (7e ed.) Bronvermelding

Johnston, R. (2018). Service Operations Management: Improving Service Delivery (4th.). Pearson.

Chicago (17e ed.) Bronvermelding

Johnston, Robert. Service Operations Management: Improving Service Delivery. 4th. Pearson, 2018.

MLA (9e ed.) Bronvermelding

Johnston, Robert. Service Operations Management: Improving Service Delivery. 4th. Pearson, 2018.

Let op: Deze citaties zijn niet altijd 100% accuraat.