APA (7. basım) Alıntı

Johnston, R. (2018). Service Operations Management: Improving Service Delivery (4th.). Pearson.

Chicago Style (17. basım) Atıf

Johnston, Robert. Service Operations Management: Improving Service Delivery. 4th. Pearson, 2018.

MLA (9th ed.) Atıf

Johnston, Robert. Service Operations Management: Improving Service Delivery. 4th. Pearson, 2018.

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