APA引文

Johnston, R. (2018). Service Operations Management: Improving Service Delivery (4th.). Pearson.

Chicago Style (17th ed.) Citation

Johnston, Robert. Service Operations Management: Improving Service Delivery. 4th. Pearson, 2018.

MLA引文

Johnston, Robert. Service Operations Management: Improving Service Delivery. 4th. Pearson, 2018.

警告：這些引文格式不一定是100％准確.