MARC
| LEADER | 00000 a2200000 | ||
|---|---|---|---|
| 020 | |a 978-93-868-7330-9 | ||
| 100 | |a Johnston, Robert | ||
| 245 | |a Service Operations Management: Improving Service Delivery | ||
| 250 | |a 4th | ||
| 260 | |b Pearson |c 2018 | ||
| 999 | |c 356600 |d 356600 | ||
| 952 | |0 0 |1 0 |2 ddc |4 0 |6 658_000000000000000_JOH |7 0 |9 435627 |a 60000225 |b 60000225 |d 2019-12-04 |e 84 |g 482.82 |i AO/19/11/104 |l 0 |o 658/JOH |p NK001667 |r 2019-12-04 |v 619.00 |w 2019-12-04 |y TB | ||