Charan, R. (2007). What the Customer Wants You to Know. Portfolio/Penguin.
Citación estilo ChicagoCharan, Ram. What the Customer Wants You to Know. Gururgram: Portfolio/Penguin, 2007.
Cita MLACharan, Ram. What the Customer Wants You to Know. Portfolio/Penguin, 2007.
Warning: These citations may not always be 100% accurate.