APA-ийн эшлэл(7 дахь хэвлэлт)

Charan, R. (2007). What the Customer Wants You to Know. Portfolio/Penguin.

Чикаго-гийн эшлэл (17 дахь хэвлэлт)

Charan, Ram. What the Customer Wants You to Know. Gururgram: Portfolio/Penguin, 2007.

MLA -ийн эшлэл (9 дэх хэвлэлт)

Charan, Ram. What the Customer Wants You to Know. Portfolio/Penguin, 2007.