APA (7. basım) Alıntı

Charan, R. (2007). What the Customer Wants You to Know. Portfolio/Penguin.

Chicago Style (17. basım) Atıf

Charan, Ram. What the Customer Wants You to Know. Gururgram: Portfolio/Penguin, 2007.

MLA (9th ed.) Atıf

Charan, Ram. What the Customer Wants You to Know. Portfolio/Penguin, 2007.