APA (7th ed.) Citation

Johnston, R. (2018). Service operations management (4th.). Pearson / Noida.

Chicago Style (17th ed.) Citation

Johnston, Robert. Service Operations Management. 4th. Pearson / Noida, 2018.

MLA (9th ed.) Citation

Johnston, Robert. Service Operations Management. 4th. Pearson / Noida, 2018.

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