Johnston, R. (2018). Service operations management (4th.). Pearson / Noida.
Chicago Style (17th ed.) CitationJohnston, Robert. Service Operations Management. 4th. Pearson / Noida, 2018.
MLA引文Johnston, Robert. Service Operations Management. 4th. Pearson / Noida, 2018.
警告:這些引文格式不一定是100%准確.