Cita APA (7a ed.)

Haksever, C. (2017). Service and operations management. World Scientific.

Cita Chicago Style (17a ed.)

Haksever, Cengiz. Service and Operations Management. New Jersy: World Scientific, 2017.

Cita MLA (9a ed.)

Haksever, Cengiz. Service and Operations Management. World Scientific, 2017.