Metters, R. (2006). Successful service operations management. Cengage, New Delhi.
Chicago Style (17th ed.) CitationMetters, Richard. Successful Service Operations Management. Cengage, New Delhi, 2006.
MLA (9th ed.) CitationMetters, Richard. Successful Service Operations Management. Cengage, New Delhi, 2006.
Warning: These citations may not always be 100% accurate.