Sewell, C., & Brown, P. B. (2002). Customers for Life: How to Turn that One-time Buyer into a Lifetime Customer. Crown.
Παραπομπή σε μορφή Chicago (17η εκδ.)Sewell, Carl, και Paul B. Brown. Customers for Life: How to Turn That One-time Buyer into a Lifetime Customer. New York: Crown, 2002.
Παραπομπή σε μορφή MLA (9th εκδ.)Sewell, Carl, και Paul B. Brown. Customers for Life: How to Turn That One-time Buyer into a Lifetime Customer. Crown, 2002.
Πρόσοχή: Οι παραπομπές μπορεί να μην είναι 100% ακριβείς.