Sewell, C., & Brown, P. B. (2002). Customers for Life: How to Turn that One-time Buyer into a Lifetime Customer. Crown.
Citazione stile Chigago Style (17a edizione)Sewell, Carl, e Paul B. Brown. Customers for Life: How to Turn That One-time Buyer into a Lifetime Customer. New York: Crown, 2002.
Citatione MLA (9a ed.)Sewell, Carl, e Paul B. Brown. Customers for Life: How to Turn That One-time Buyer into a Lifetime Customer. Crown, 2002.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.