Sewell, C., & Brown, P. B. (2002). Customers for Life: How to Turn that One-time Buyer into a Lifetime Customer. Crown.
Chicago Style (17. basım) AtıfSewell, Carl, ve Paul B. Brown. Customers for Life: How to Turn That One-time Buyer into a Lifetime Customer. New York: Crown, 2002.
MLA (9th ed.) AtıfSewell, Carl, ve Paul B. Brown. Customers for Life: How to Turn That One-time Buyer into a Lifetime Customer. Crown, 2002.
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