Sheth, J. N. (2019). Customer relationship management. McGraw Hill, New Delhi.
Citación estilo ChicagoSheth, Jagdish N. Customer Relationship Management. McGraw Hill, New Delhi, 2019.
Cita MLASheth, Jagdish N. Customer Relationship Management. McGraw Hill, New Delhi, 2019.
Warning: These citations may not always be 100% accurate.