APA (7 वां संस्करण) प्रशस्ति पत्र

Kaplan, S. (2008). Bag the Elephant: How to win & keep big customers. The Free Press.

शिकागो शैली (17वां संस्करण) प्रशस्ति पत्र

Kaplan, Steve. Bag the Elephant: How to Win & Keep Big Customers. New York: The Free Press, 2008.

एमएलए (9वां संस्करण) प्रशस्ति पत्र

Kaplan, Steve. Bag the Elephant: How to Win & Keep Big Customers. The Free Press, 2008.