Dyfyniad APA

Harvard Business Press. (2010). Making Customer Matter. Harvard Business Press.

Dyfyniad Arddull Chicago

Harvard Business Press. Making Customer Matter. Boston: Harvard Business Press, 2010.

Dyfyniad MLA

Harvard Business Press. Making Customer Matter. Harvard Business Press, 2010.

Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.