APA (7e ed.) Bronvermelding

Harvard Business Press. (2010). Making Customer Matter. Harvard Business Press.

Chicago (17e ed.) Bronvermelding

Harvard Business Press. Making Customer Matter. Boston: Harvard Business Press, 2010.

MLA (9e ed.) Bronvermelding

Harvard Business Press. Making Customer Matter. Harvard Business Press, 2010.

Let op: Deze citaties zijn niet altijd 100% accuraat.