Designing Experiences

Guardat en:

Dades bibliogràfiques
Autor principal:	Rossman, J. Robert
Altres autors:	Duerden, Mathew D
Format:	Llibre
Idioma:	anglès
Publicat:	New York Columbia University Press 2019
Matèries:	Customer relations; Customer services; Experience; Target marketing
Etiquetes:	Afegir etiqueta Sense etiquetes, Sigues el primer a etiquetar aquest registre!

Ítems similars

Customer Capitalism : the new business model of increasing returns in new market spaces
per: Vandermerwe Sandra
Publicat: (1999)

Customer Science: Behavioral insights for creating breakthrough customer experiences
per: Chernev, Alexander
Publicat: (2022)

The experience-centric organization how to win through customer experience by Simon David Clatworthy
per: Clatworthy, Simon David
Publicat: (2022)

Customer Loyalty
per: Rai, Alok Kumar
Publicat: (2014)

The experience-centric organization how to win through customer experience
per: Clatworthy, Simon
Publicat: (2019)

Customer Relationship Management
per: Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh
Publicat: (2007)

Customer Relationship Management
per: Srivastava, Mallika
Publicat: (2016)

Marketing Briefs - A Revision and Study Guide
per: Dibb, Sally
Publicat: (2004)

The Cult of the Customer
per: Hyken, Shep
Publicat: (2009)

Customer Experience Management
per: Schmitt, Bernd (1957- )
Publicat: (2003)

Flip the Funnel
per: Jaffe, Joseph
Publicat: (2010)

Uplifting Service
per: Kaufman, Ron
Publicat: (2012)

Customer Relationship Management
per: Buttle, Francis
Publicat: (2004)

The Corporate Culture Survival Guide
per: Schein, Edgar H
Publicat: (2009)

Inside the Customer Universe
per: Anderson, Henrik
Publicat: (2008)

Customer experience management : a revolutionary approach to connecting with your customers
per: Schmitt, Bernd
Publicat: (2003)

Customer Relationship management
per: Buttle, Francis
Publicat: (2022)

Customer Connections:New Strategies for Growth
per: Wayland Robert E
Publicat: (1997)

Managing Knock Your Socks off Service
per: Bell, Chip R
Publicat: (2007)

Do You Want To Keep Your Customers Forever
per: Pine BJ II
Publicat: (2009)

COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES
per: COOK SARAH
Publicat: (2010)

Do You Want to Keep Your Customers Forever?
per: Pine B Joseph
Publicat: (2009)

Consumer Behavior
per: Hoyer, Wayne D
Publicat: (2008)

Negative customer experience analytics
per: Sakhalkar,Sukhada M.
Publicat: (2023)

Managing Customer Relationships
per: Peppers Don
Publicat: (2011)

Tilt: Shifting your Strategy
per: Dawar Niraj
Publicat: (2013)

Hidden Wealth of Customers
per: Lee Bill
Publicat: (2012)

The Intention Economy
per: Searls D
Publicat: (2012)

Reorganise for Resilence
per: Gulati Ranjay
Publicat: (2009)

Uncommon Service
per: FREI F
Publicat: (2012)

Making customers matter
per: Harvard Bus.School Pub
Publicat: (2010)

Winning with Customers
per: Pigues D Keith
Publicat: (2010)

Increasing Customer Loyalty
per: Harvard Business School
Publicat: (2011)

Focusing on your Customer
per: Harvard Bus.School Pub
Publicat: (2011)

Dealing with the Customer from Hell
per: Belding, Shaun
Publicat: (2005)

DNA of Customer Experience : how emotions drive value
per: Shaw Colin
Publicat: (2007)

Future of Competition
per: Prahalad, C K
Publicat: (2004)

Future of Competition
per: Prahalad C K
Publicat: (2004)

Antecedents and Outcomes of Customer Experience in Lifestyle Retail
per: Kaul Dimple
Publicat: (2015)

Antecedents of Customer Experience in India: A study of the Airline Industry
per: Majra Hufrish
Publicat: (2013)