Designing Experiences

-д хадгалсан:

Номзүйн дэлгэрэнгүй
Үндсэн зохиолч:	Rossman, J. Robert
Бусад зохиолчид:	Duerden, Mathew D
Формат:	Ном
Хэл сонгох:	англи
Хэвлэсэн:	New York Columbia University Press 2019
Нөхцлүүд:	Customer relations; Customer services; Experience; Target marketing
Шошгууд:	Шошго нэмэх Шошго байхгүй, Энэхүү баримтыг шошголох эхний хүн болох!

Ижил төстэй зүйлс

Customer Capitalism : the new business model of increasing returns in new market spaces
-н: Vandermerwe Sandra
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Customer Science: Behavioral insights for creating breakthrough customer experiences
-н: Chernev, Alexander
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The experience-centric organization how to win through customer experience by Simon David Clatworthy
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Customer Loyalty
-н: Rai, Alok Kumar
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The experience-centric organization how to win through customer experience
-н: Clatworthy, Simon
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Customer Relationship Management
-н: Kumar, Alok; Sinha, Chhabi; Sharma, Rakesh
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Customer Relationship Management
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Marketing Briefs - A Revision and Study Guide
-н: Dibb, Sally
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The Cult of the Customer
-н: Hyken, Shep
Хэвлэсэн: (2009)

Customer Experience Management
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-н: Jaffe, Joseph
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-н: Kaufman, Ron
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-н: Buttle, Francis
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The Corporate Culture Survival Guide
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Хэвлэсэн: (2009)

Inside the Customer Universe
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Хэвлэсэн: (2008)

Customer experience management : a revolutionary approach to connecting with your customers
-н: Schmitt, Bernd
Хэвлэсэн: (2003)

Customer Relationship management
-н: Buttle, Francis
Хэвлэсэн: (2022)

Customer Connections:New Strategies for Growth
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Хэвлэсэн: (1997)

Managing Knock Your Socks off Service
-н: Bell, Chip R
Хэвлэсэн: (2007)

Do You Want To Keep Your Customers Forever
-н: Pine BJ II
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COMPENDIUM OF CUSTOMER SERVICE QUESTIONNAIRES AND INVENTORIES
-н: COOK SARAH
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Do You Want to Keep Your Customers Forever?
-н: Pine B Joseph
Хэвлэсэн: (2009)

Consumer Behavior
-н: Hoyer, Wayne D
Хэвлэсэн: (2008)

Negative customer experience analytics
-н: Sakhalkar,Sukhada M.
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-н: Peppers Don
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Tilt: Shifting your Strategy
-н: Dawar Niraj
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Hidden Wealth of Customers
-н: Lee Bill
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The Intention Economy
-н: Searls D
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Reorganise for Resilence
-н: Gulati Ranjay
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Uncommon Service
-н: FREI F
Хэвлэсэн: (2012)

Making customers matter
-н: Harvard Bus.School Pub
Хэвлэсэн: (2010)

Winning with Customers
-н: Pigues D Keith
Хэвлэсэн: (2010)

Increasing Customer Loyalty
-н: Harvard Business School
Хэвлэсэн: (2011)

Focusing on your Customer
-н: Harvard Bus.School Pub
Хэвлэсэн: (2011)

Dealing with the Customer from Hell
-н: Belding, Shaun
Хэвлэсэн: (2005)

DNA of Customer Experience : how emotions drive value
-н: Shaw Colin
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Future of Competition
-н: Prahalad, C K
Хэвлэсэн: (2004)

Future of Competition
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Хэвлэсэн: (2004)

Antecedents and Outcomes of Customer Experience in Lifestyle Retail
-н: Kaul Dimple
Хэвлэсэн: (2015)

Antecedents of Customer Experience in India: A study of the Airline Industry
-н: Majra Hufrish
Хэвлэсэн: (2013)