Kaplan Robert S. (1996). Balanced Scorecard. HBR.
Lua i Stíl Chicago (17ú heag.)Kaplan Robert S. Balanced Scorecard. Boston: HBR, 1996.
Lua MLA (9ú heag.)Kaplan Robert S. Balanced Scorecard. HBR, 1996.
Rabhadh: Seans nach mbeach na luanna seo go hiomlán cruinn i ngach uile chás.