Παραπομπή σε μορφή APA (7η εκδ.)

Shainesh, G. a. S. (2019). Customer relationship management: A strategic perspective. Trinity Press, New Delhi.

Παραπομπή σε μορφή Chicago (17η εκδ.)

Shainesh, G. and Seth. Customer Relationship Management: A Strategic Perspective. Trinity Press, New Delhi, 2019.

Παραπομπή σε μορφή MLA (9th εκδ.)

Shainesh, G. and Seth. Customer Relationship Management: A Strategic Perspective. Trinity Press, New Delhi, 2019.