Shainesh, G. a. S. (2019). Customer relationship management: A strategic perspective. Trinity Press, New Delhi.
Chicago (17e ed.) BronvermeldingShainesh, G. and Seth. Customer Relationship Management: A Strategic Perspective. Trinity Press, New Delhi, 2019.
MLA (9e ed.) BronvermeldingShainesh, G. and Seth. Customer Relationship Management: A Strategic Perspective. Trinity Press, New Delhi, 2019.
Let op: Deze citaties zijn niet altijd 100% accuraat.