Shainesh, G. a. S. (2019). Customer relationship management: A strategic perspective. Trinity Press, New Delhi.
Chicago-čujuhus (17. p.)Shainesh, G. and Seth. Customer Relationship Management: A Strategic Perspective. Trinity Press, New Delhi, 2019.
MLA-čujuhus (9. p.)Shainesh, G. and Seth. Customer Relationship Management: A Strategic Perspective. Trinity Press, New Delhi, 2019.
Muitte dárkkistit čujuhemiid riektatvuođa, ovdal go geavahat daid iežat deavsttas.