Spector Robert. (2002). Anytime, Anywhere: How the Best Bricks-and-Clicks Businesses deliver seamless service to their customers. Perseus Publishing.
Citazione stile Chigago Style (17a edizione)Spector Robert. Anytime, Anywhere: How the Best Bricks-and-Clicks Businesses Deliver Seamless Service to Their Customers. USA: Perseus Publishing, 2002.
Citatione MLA (9a ed.)Spector Robert. Anytime, Anywhere: How the Best Bricks-and-Clicks Businesses Deliver Seamless Service to Their Customers. Perseus Publishing, 2002.
Attenzione: Queste citazioni potrebbero non essere precise al 100%.