Spector Robert. (2002). Anytime, Anywhere: How the Best Bricks-and-Clicks Businesses deliver seamless service to their customers. Perseus Publishing.
Chicagoスタイル(17版)引用形式Spector Robert. Anytime, Anywhere: How the Best Bricks-and-Clicks Businesses Deliver Seamless Service to Their Customers. USA: Perseus Publishing, 2002.
MLA(9版)引用形式Spector Robert. Anytime, Anywhere: How the Best Bricks-and-Clicks Businesses Deliver Seamless Service to Their Customers. Perseus Publishing, 2002.
警告: この引用は必ずしも正確ではありません.