Citação norma APA

Spector Robert. (2002). Anytime, Anywhere: How the Best Bricks-and-Clicks Businesses deliver seamless service to their customers. Perseus Publishing.

Citação norma Chicago

Spector Robert. Anytime, Anywhere: How the Best Bricks-and-Clicks Businesses Deliver Seamless Service to Their Customers. USA: Perseus Publishing, 2002.

Citação norma MLA

Spector Robert. Anytime, Anywhere: How the Best Bricks-and-Clicks Businesses Deliver Seamless Service to Their Customers. Perseus Publishing, 2002.

Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.