APA-viite (7. p.)

Dixon Matthew & Toman Nick. (2013). Effortless Experience: Conquering the new battleground for customer loyalty. Porfolio / Penguin Books.

Chicago-viite (17. p.)

Dixon Matthew ja Toman Nick. Effortless Experience: Conquering the New Battleground for Customer Loyalty. London: Porfolio / Penguin Books, 2013.

MLA-viite (9. p.)

Dixon Matthew ja Toman Nick. Effortless Experience: Conquering the New Battleground for Customer Loyalty. Porfolio / Penguin Books, 2013.