Dixon Matthew & Toman Nick. (2013). Effortless Experience: Conquering the new battleground for customer loyalty. Porfolio / Penguin Books.
Citación estilo ChicagoDixon Matthew and Toman Nick. Effortless Experience: Conquering the New Battleground for Customer Loyalty. London: Porfolio / Penguin Books, 2013.
Cita MLADixon Matthew and Toman Nick. Effortless Experience: Conquering the New Battleground for Customer Loyalty. Porfolio / Penguin Books, 2013.
Warning: These citations may not always be 100% accurate.