Dixon Matthew & Toman Nick. (2013). Effortless Experience: Conquering the new battleground for customer loyalty. Porfolio / Penguin Books.
Chicagoスタイル(17版)引用形式Dixon Matthew , Toman Nick. Effortless Experience: Conquering the New Battleground for Customer Loyalty. London: Porfolio / Penguin Books, 2013.
MLA(9版)引用形式Dixon Matthew , Toman Nick. Effortless Experience: Conquering the New Battleground for Customer Loyalty. Porfolio / Penguin Books, 2013.
警告: この引用は必ずしも正確ではありません.