APA (7e ed.) Bronvermelding

Dixon Matthew & Toman Nick. (2013). Effortless Experience: Conquering the new battleground for customer loyalty. Porfolio / Penguin Books.

Chicago (17e ed.) Bronvermelding

Dixon Matthew en Toman Nick. Effortless Experience: Conquering the New Battleground for Customer Loyalty. London: Porfolio / Penguin Books, 2013.

MLA (9e ed.) Bronvermelding

Dixon Matthew en Toman Nick. Effortless Experience: Conquering the New Battleground for Customer Loyalty. Porfolio / Penguin Books, 2013.